Everything! Everyone from Cherie at the front desk to the staff at the restaurant, CJ was our server, to an easy and friendly check out experience. The hotel and our room was very clean and had a comfortable atmosphere! Parking was right next to the hotel! I would give this place 100 stars!!!
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Tammy
April 2023
You can tell these employees are treated right – they seem so happy and friendly! When I walked into the room, I just went whoa. This is so nice. The place has a great feel to all of it, from guest rooms to restaurant to front desk (Sara was awesome). Some other reviewers mentioned not feeling safe in the neighborhood and limited parking, but I’m sure glad I didn’t let that stop me! Found a parking place next to the hotel - made sure I got there early enough to find parking (late afternoon).
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Jenny
Juni 2023
it was very clean and looked like things had been updated. Beds were extremely comfortable. Breakfast was wonderful - I love fruit and they had berries and fresh pineapple which I love. You have option of hot and cold breakfast. Our only issue was dinner at the Hilton both nights. The first issue was the first night. We got there at 8:00 and ordered we were still waiting at 9:00 pm for our dinners . The bartender comped our dinners because of the delay. Food was very good. Second night, due to a new waitress, my salad came with dressing on it and I sent it back… 20 minutes later, I still had not gotten it. Bartender interceded and apologized and comped my dinner. But the food was great when we got it. We are staying at another Hilton because we knew we would arrive late and not feel like going anywhere. The Double Tree by Hilton was close the the Lucy & Desi museum and also the National Comedy center. we enjoyed our stay in Jamestown.
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Rice
Oktober 2022
The service by your staff was awesome; the wifi was powerful; remote worked well. Terrific big TV screen. Bathroom spotless and well equipped. Beds and linens SOOOO comfy! The heated pool was fabulous.
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Brian
Juni 2023
Great breakfast buffet. Fresh food all three days of our stay. We used the gym and the pool every day. Gym had water station to fill up your bottles with cold water. I used that all the time especially before we went for our outdoor activities. Plenty of parking, adjacent p garage available for hotel guests. Staff pleasant and very helpful.
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Karin
August 2023
The staff was very nice, welcoming and efficient! Perfect location close to the museums we wanted to visit and some good restaurants
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Linda
Juli 2023
The room was wonderful. The view was really neat. The food for breakfast and lunch was delicious. The experience was one of the best hotels I've stayed at.
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Kroah
März 2023
Loved the crabtree and Evelyn and the offer of a warm cookie... the hotel is beautiful and was clean.
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Courtney
Juli 2023
This hotel was such a good value. It was modern, clean, bed was comfortable, pillows were fluffy. I prefer tile in hotel rooms and this had carpet. The staff was very nice and helpful and even had cookies for us when we arrived. We would have loved to have breakfast but the buffet closed at 9am, and we had just gotten up so were unable to eat at restaurant. I would definately recommend this hotel to anyone staying in Jamestown!
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Susan
November 2022
It is the best in the area, but the town is sort of depressed. The restaurant was great. Breakfast good, but not included. Walking to Lucille Ball/ Desi Arnez museum which was fun.
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Anita
Juni 2023